Privacy Policy

Privacy Policy is committed to ensuring the confidentiality and security of your personal
information. maintains all personal information in accordance with the Australian Privacy Principles (APP) of the Privacy Amendment (Enhancing Privacy Protection) Act 2012.  We are committed to being open with you about how we use your personal information.

This Policy outlines why we need to collect personal information and how we manage
the personal information we collect about individuals including customers and
potential customers.

‘The’, ‘we’, ‘us’ or ‘our’ refers to all companies within FGC Admin Pty Ltd and their

Why we collect & hold personal information

It may be used to keep you informed about our range of products and services or to invite
you to events.  You can opt out of receiving marketing information from us at any time (refer to ‘Queries and Complaints’). 

What information we may collect

 The type of personal information we may collect can include (but is not limited to):

·       Name and address

·       Date of birth

·       Contact details

·       Employment information and occupation

·       Details of your previous attendance at our seminars or training programs

·       Purchases of services or products from including credit card details

· also may engage external organisations to collect or store personal information. This includes, but is not limited to;

·       partner organisations

·       marketing service providers

·       legal representatives

·       other consultants

Provision of information

The provision of information to is voluntary.

 Use and Disclosure of Collected Information

We do not sell or disclose the information that you voluntarily provide us to any third parties without your express permission. It is used solely by, our agents or business partners to respond to your requests and to better serve you.

From time to time, we may use your personal contact details to send you information that
we think will be of interest to you.  You may instruct us not to send this information to you by contacting us either by phone or in writing (refer to ‘Queries and Complaints’).

For analytical and product development purposes we may anonymise your data.

Protection of personal information

Safeguards have been put in place to protect the data provided to We endeavour to ensure that third party organisations associated with us agree to protect
personal information that they access in order to serve us and our customers. To protect your personal information we seek to ensure that this information is secure. This may include storing information in lockable cabinets or rooms and electronic storage systems (which may include password protections, data encryption, firewalls and related protocols).


Accessing Collected Information

If you wish to access the personal information we hold about you, please contact us at
the address provided below. will always ask you to identify yourself to our satisfaction and provide us with a reason for requesting the information.  We will facilitate access to the information by discussing with you how you would like to receive access to the information and what manner would be most appropriate.  You may ask us to correct any
information we have to your satisfaction.

We are required by law to keep your personal information for a certain period of time.
When we no longer require the information for any purpose, we will destroy by secure means or permanently de–identify the information.


When you visit our website, details may be recorded about your visit, such as time and
date, server address, pages accessed, time spent and type of browser.  This information is used in an anonymous form for statistical purposes and as such cannot identify you individually.

We may use cookies to identify your browser so that next time you visit our website we
remember your log in details.  A cookie is a small file which remains on your computer and contains information enabling to recognise your browser.  If you do not wish to permit the use of cookies, you can adjust the settings on your browser to reject cookies or notify you when they are being used.


Links to Third Party Websites may have links to external third-party websites that may benefit the user.
External websites should contain their own privacy statements and we recommend you review them when using their websites.  Please note that third party websites are not covered by our Policy and these websites are not subject to our privacy standards and procedures.

Queries and Complaints

If you require further information about our privacy policy or wish to make a complaint about possible breaches of your privacy, you should direct your complaint to the attention of the Privacy Officer via email or via postal address PO
Box 356, Coolangatta, QLD 4225.

It is our intention to use our best endeavours to resolve any complaint to your satisfaction; however, if you are unhappy with our response, you are entitled to contact the Office of the Australian Information Commissioner ( who may investigate the complaint further.


From time to time it may be necessary for to review this statement. reserves the right to change this Policy at any time without notification.